Terms
Terms
We aim to deliver orders within 90 minutes from receiving your online order, depending on how busy we are.
Cancellation Policy
An order may be cancelled for a full refund as long as preparation has not been started.
Returns Policy
Returns are not accepted.
Refund policy
We aim to serve you with the highest standard of service. Should your order not meet your expectations then we may refund part or all of your order or give a credit towards your next order.
Should you wish to make a complaint, please contact us within an hour of receiving your order, and ask to speak to the duty manager. Each complaint is considered on its own merit, refunds and cancellations are at the discretion of the duty manager.
Please allow up to 24 hours for us to process card refunds.
Delivery Charges
| Area | Delivery Charge | Minimum Order |
|---|---|---|
| CT19 | Free | £12.00 |
| CT20 | Free | £12.00 |
| Local (default) | £2.00 | £10.00 |
| CT18 | £2.00 | £12.00 |
| CT21 | £2.00 | £13.00 |
| Lyminge | £2.00 | £15.00 |